Soft Water Supplies Terms and Conditions

Deliveries can take up to 10 working days but in the majority of cases are completed very much earlier. Our delivery schedule (covering four counties) is Monday to Friday between 9am and 5pm. Specific day/timed deliveries are not available.

We must have access to park legally (not on yellow lines or permit only parking) without height or width restrictions and the ability to park within close proximity to your premises.

If you are absent on delivery we will leave the salt close to your front door, or in a location convenient to you providing we receive this instruction in advance. If your property has electric gates and we cannot obtain access, we will leave the salt outside the gate.

Upper floor flats or apartments require access via a working lift.

We reserve the right to cancel any order if it doesn't meet these requirements, or if operational problems are encountered.

If you are outside of our delivery area then you will need to collect your order from the Soft Water Supplies office at Glenfield, Woodhouse Lane, Botley, Southampton, SO30 2DJ. Collection times are Monday to Friday 10am-1pm and 2pm-4pm

If you have any questions regarding the above, please contact us prior to placing your booking.

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We offer inclusive delivery.

Type in your full postcode to check if you are within our delivery area.

Family-run company
Inclusive local delivery
Competitive pricing
Over 30 years' experience

Any questions? Give Soft Water Supplies a call on 01489 786711